SM Portrait of Susan  McGrattan

Susan McGrattan, NCPS

Experienced counsellor for practical emotional support

8 years in practice · based in United Kingdom · sessions in English · online sessions

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About Susan

Susan McGrattan is a counsellor with eight years' experience working with adults across a range of concerns. She draws on several therapy styles to create a tailored plan for each person. Susan works in the United Kingdom and offers sessions in English.

She welcomes international clients and uses a mix of online formats to connect with people wherever they are. Susan focuses on helping people manage stress and anxiety, cope with grief, and rebuild self-esteem after difficult events.

Book with Susan Now Review online therapy options and next steps.

Background and approach

She also supports people facing relationship strain, intimacy-related issues, trauma and abuse, and challenges linked to addiction. Her practice pays attention to attachment, abandonment, parenting concerns and the impact of chronic illness or caregiving responsibilities. Her approach is collaborative and straightforward.

She listens first, then helps people identify practical steps they can try between sessions. Susan uses tools from cognitive behavioural work and acceptance-based methods to help with negative thoughts and overwhelming feelings. She also draws on emotion-focused and attachment ideas when relationships and connection are central to the issue.

Susan holds the NCPS credential, which she lists with her other professional details. She aims to keep sessions simple and focused so people can use what they learn right away. Sessions are offered via video, phone, live chat or text messaging depending on needs.

To begin, someone completes a short matching questionnaire and schedules a session. Susan prefers a paced, collaborative process where goals are revisited and adjusted as progress is made. Her style is calm, direct and practical, aimed at helping people take manageable steps forward.

How these therapies work online and what they can help with

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that match their values. It is useful for anxiety, stress and coping with life changes. Cognitive Behavioural Therapy (CBT) focuses on practical techniques to change thinking and behaviour patterns that maintain distress, which can help with depression, anxiety and sleep problems. Emotionally-Focused Therapy (EFT) centres on understanding feelings and improving emotional connection in relationships, and can be helpful when intimacy or communication issues are present.

Susan treats finding the right approach as a team effort. She will talk with each person about goals and preferences, try methods that fit those aims, and adjust the plan as progress is made. That collaborative process means the approach can shift over time if something else seems more helpful.

Online sessions are available as video calls, phone sessions, live chat or text-based messaging to give practical flexibility. Video lets people work face to face from wherever they are. Phone sessions can be shorter check-ins or suit lower bandwidth needs. Live chat and messaging are useful for quick reflections, homework support or when writing feels easier than talking. These options make it easier to fit therapy around work, family or travel commitments.
Book with Susan Now Review online therapy options and next steps.

Questions people ask

What kinds of concerns does she help with?
Susan works with stress and anxiety, grief, depression and relationship difficulties. Her list also includes trauma, addictions, self-esteem, sleep and eating concerns, and many related areas.
What is her therapeutic style like?
She uses a collaborative, straightforward style that combines listening with practical steps. Sessions focus on clear tools and small changes to try between meetings.
How much experience does she have?
She has eight years of experience supporting people with a wide range of emotional and life concerns.
What credentials and location are listed?
She lists NCPS among her credentials and is based in the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English and she accepts international clients.
What session formats does she use?
She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How does payment and cost work?
Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
How do I get started with therapy?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to the therapist's availability.

What this therapist works with

Most often

Experience
8 years
Licensed
Languages
English

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