Anxiety Insights
AC Portrait of Andrea Croston

Andrea Croston, BACP

Calm, practical person-centred counselling

4 years in practice · based in United Kingdom · sessions in English · online sessions

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About Andrea

Andrea Croston is a counsellor who helps people facing stress, anxiety, addictions, depression and grief. She also supports clients with relationship and intimacy concerns, parenting strain, ADHD, eating or sleeping problems, and work or career stress. Andrea works from a person-centred viewpoint and keeps things simple and practical in sessions.

Andrea trained to Level 4 in counselling and psychotherapy and holds BACP registration. She describes counselling as a partnership where the client’s experience leads the way.

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Background and approach

Her approach is grounded in listening and helping people make sense of what hurts. Her background includes more than 20 years of voluntary roles in charity settings. Those years gave her wide exposure to different problems and to people coping with trauma and loss.

She draws on that experience when offering calm, steady support to someone in crisis. In sessions Andrea mixes person-centred work with other approaches such as acceptance and commitment techniques and cognitive behavioural ideas. She uses what fits the person in front of her rather than pushing a single method.

The aim is to build practical steps for change alongside a trusting working relationship. Andrea says she keeps developing professionally and personally to stay effective. She encourages straightforward conversation about goals and adjusts scheduling when people need different times.

How Andrea’s approaches translate to online work

Andrea commonly blends person-centred care with Acceptance and Commitment Therapy and Cognitive Behavioural Therapy. Person-centred work focuses on listening and following the client’s lead to build trust and clarity. Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings and choose actions that match their values. Cognitive Behavioural Therapy (CBT) looks at patterns of thinking and activity and teaches practical steps to change unhelpful cycles.

Finding the right mix of approaches is part of the early sessions. The therapist will discuss goals and preferences and together they will decide which methods suit the person best. That joint planning makes it easier to try ideas and adjust them over time if needed.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for a fuller conversation and visual cues. Phone sessions can be easier when bandwidth is limited or when someone needs a shorter check-in. Live chat and messaging work well for brief updates, reflection between sessions, or when someone prefers writing to talking. These options make it simpler to fit counselling around work, family and other commitments.
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Questions people ask

What concerns does Andrea commonly support?
She works with stress, anxiety, addictions, depression and grief, plus relationship and intimacy issues. Other areas include ADHD, eating and sleeping problems, parenting strain and career concerns.
How would you describe her therapeutic style?
Andrea uses a person-centred style that focuses on listening and understanding. She combines that with practical techniques to help people make changes.
What is her professional background?
She has over 20 years of volunteering experience in charity settings and graduated at Level 4 in counselling and psychotherapy in 2022. She has around four years of formal counselling experience since qualification.
What credentials and location are listed?
Andrea is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages and international clients are supported?
Sessions are offered in English and Andrea accepts clients from outside the UK.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How do fees and payments work?
Cost varies with location and therapist availability and sessions are arranged through a subscription model that can be cancelled at any time.
How do I begin working with Andrea?
Start by clicking the Start Therapy button, complete the short matching questionnaire and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Also listed

Therapeutic approaches

Experience
4 years
Licensed
Languages
English

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