Kelly Porch, NCPS

Approaches to change you can use online

Kelly often uses client-centred therapy, which focuses on the person in front of her. That means the counsellor listens deeply, follows what matters to the client and helps them find their own solutions to stress, low mood or relationship worries.

She also draws on solution-focused therapy to build practical steps. This approach aims for small, specific changes that add up, useful for anyone wanting quicker relief from anxiety or overwhelming thoughts.

When trauma is part of the picture, trauma-focused methods are used to help process distressing memories and reduce their hold on daily life. These approaches work towards feeling safer and more able to cope with triggers.

Choosing the right mix of approaches is part of the work. Kelly will discuss goals and preferences and help decide what to try first. That decision is collaborative and can change as progress is made.

Online sessions are offered by video, phone, live chat or text-based messaging to suit different needs. Video calls allow face-to-face conversation, phone sessions need less bandwidth and can be easier on busy days, and chat or messaging can work for short check-ins or people who prefer writing. These options make it easier to fit therapy around work, family life and mobility needs, while keeping focus on steady progress.