About Susan
Susan Jenner is a counsellor with 16 years of experience based in the United Kingdom. She works with people facing anxiety, stress, grief, trauma, low self-esteem and mood difficulties. She also helps with sleep problems, addiction concerns, relationship and intimacy issues, and life changes that feel overwhelming.
Susan uses straightforward, collaborative sessions where the client’s goals lead the work. She believes people know their own story and brings practical tools alongside listening and support.
Background and approach
Sessions aim to build small steps that add up to clearer thinking and steadier days. Her background includes work in a charity offering affordable counselling, support for university students and independent practice. That mix has exposed her to many different life situations and practical problems.
She draws on a blend of methods rather than a single model, choosing what fits each person. In therapy she commonly uses approaches such as acceptance and commitment techniques, cognitive behavioural ideas and client-centred ways of working, plus mindfulness practices. These help with unhelpful thoughts, difficult feelings and patterns in relationships.
Susan is registered with the British Association for Counselling and Psychotherapy, BACP. She offers sessions in English and conducts video calls, phone sessions, live chat and text-based messaging. If someone wants to begin, they follow the Start Therapy button and complete a short matching questionnaire to arrange sessions.
How her approaches transfer to online therapy
Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting stuck in them. It focuses on what matters most and on taking small steps toward meaningful action, useful for anxiety, grief and motivation issues.Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and actions interact. It uses practical exercises and short experiments to change unhelpful patterns, which can help with sleep problems, low mood and anxiety.
Client-Centred Therapy offers a listening, non-judgemental space where the person’s priorities guide the work. This approach supports building confidence and self-understanding over time.
Finding the right approach is part of the process and will be decided together. The therapist will talk through what feels useful, try different techniques when needed and adapt plans to the person’s goals and preferences.
Online sessions are offered by video call, phone, live chat and text-based messaging. Video calls allow face-to-face interaction for longer sessions while phone sessions can work better when internet bandwidth is limited. Live chat or messaging can suit brief check-ins, shorter reflections or people who prefer typed communication. These options make it easier to fit therapy into work, study and family routines while keeping therapy practical and focused.
Questions people ask
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What this therapist works with
Most often
Also listed
- Abandonment
- Addictions
- ADHD
- Adoption and foster care
- Aging and geriatric issues
- Anger management
- Autism and Asperger Syndrome
- Bipolar disorder
- Blended family issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Compassion fatigue
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Disruptive Mood Dysregulation Disorder (DMDD)
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating disorders
- Emptiness
- Family conflicts
- Family of origin issues
- Fertility issues
- Guilt and shame
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counseling
- Immigration issues
- Impulsivity
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Mood disorders
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Parenting issues
- Phobias
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Veteran and Armed Forces Issues
- Visually impaired
- Women's issues
Therapeutic approaches
- Experience
- 16 years
- Licensed
- Languages
- English
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