About Shannon
Shannon Madden is a Licensed Professional Counselor (LPC) with 26 years in the mental health field. She trained at University of Phoenix and Northern Arizona University and has spent decades in crisis work, emergency settings, and program leadership in Arizona. Shannon brings practical, down-to-earth help to people facing hard moments.
She tends to begin sessions by listening closely to the immediate problem. Shannon uses straightforward tools like worksheets and thought exercises to uncover beliefs that fuel upsetting emotions and behaviors.
Background and approach
She explains how the brain and body respond to stress so clients can make small, steady changes that add up. Her background includes many crisis roles, working with first responders and supporting people through life transitions. Those experiences shaped a practical approach that balances direct techniques with empathy.
Humor is sometimes used early on to ease tension and build trust. Shannon often uses cognitive behavioral techniques alongside client-centered and mindfulness practices. She also incorporates emotionally-focused ideas and motivational interviewing to help clients set realistic goals and stay engaged in change.
Sessions are goal-oriented and paced to each person’s needs. People turn to her for help with anxiety, stress, grief, depression, sleep problems, anger, and adjusting to life changes. She also supports those coping with trauma, compassion fatigue, caregiver stress, chronic illness, and challenges tied to family of origin or relationship patterns.
Shannon provides care in English and practices from Arizona.
Therapeutic approaches you can use online
Shannon commonly uses cognitive behavioral techniques to help people recognize and change unhelpful thought patterns and behaviors. CBT sessions often include simple worksheets and homework to practice new skills between meetings, which can help with anxiety, depression, sleep issues, and coping with trauma.She also draws on client-centered therapy, which focuses on listening and responding to each person’s experience. This approach creates space to talk through feelings and work at a comfortable pace, and it pairs well with goal-driven methods like motivational interviewing to build motivation and small steps toward change.
Choosing the right approach is part of the work. Shannon will collaborate with clients to figure out what fits their goals, needs, and personal style. She adjusts techniques over time and checks in about what is helping and what should change.
Online formats include video calls, phone sessions, live chat, and text-based messaging. Video allows face-to-face conversation and visual cues, phone calls can be helpful when bandwidth is limited, chat can support brief check-ins, and messaging is useful for ongoing reflection or quick questions. These options make it easier to schedule therapy around work, caregiving, and travel, while keeping sessions practical and consistent.
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What this therapist works with
Most often
Also listed
- Abandonment
- Aging and geriatric issues
- Anger management
- Bipolar disorder
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Divorce and separation
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Postpartum depression
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 26 years
- Licensed
- Arizona
- Languages
- English
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