MD Portrait of Melanie Duffin

Melanie Duffin, BACP

Warm counsellor for anxiety and grief

10 years in practice · based in United Kingdom · sessions in English · online sessions

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About Melanie

Melanie Duffin is a counsellor based in the United Kingdom who focuses on helping people manage stress, anxiety, grief and self-esteem concerns. She offers a calm presence and practical support for those facing trauma, family conflict or struggles with motivation and confidence. Melanie aims to make the first step into therapy feel straightforward and manageable for people who are worried or unsure.

She trained in counselling and psychotherapy and holds BACP accreditation, which she uses to guide her practice.

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Background and approach

Melanie adapts sessions to each person's needs and talks things through at a pace that feels comfortable. Sessions are conversational and centred on what matters most to the client. Her approach draws on evidence-based methods such as cognitive behavioural techniques and Acceptance and Commitment Therapy to help people notice unhelpful patterns and try small, practical changes.

Attachment-based ideas and client-centred listening also inform how she builds trust and explores relationships and past experiences. Melanie has around 10 years of experience supporting people with a wide range of concerns. She works with issues including abandonment, attachment difficulties, chronic illness and caregiver stress, body image and communication problems.

The aim is to reduce overwhelming feelings and help clients move toward clearer choices. Sessions can be delivered online by video, phone, live chat or messaging. Melanie will work alongside each person to create manageable goals and steady progress, rather than quick fixes.

The emphasis is on realistic steps that fit everyday life.

How therapeutic approaches translate to online care

Melanie commonly draws on Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in her online work. Acceptance and Commitment Therapy helps people notice their thoughts and feelings without getting pushed around by them, and supports taking small steps toward valued goals even when feelings are difficult. Cognitive Behavioural Therapy looks at how thoughts, feelings and actions interact and uses practical exercises to change unhelpful patterns and reduce anxiety or low mood.

She also uses client-centred listening to make sure sessions follow the client's concerns and pace, focusing on empathy and clear communication. Choosing the right approach is a shared process; Melanie will discuss options, try methods collaboratively and adapt what’s working based on the person's goals and feedback.

Online formats include video calls, phone sessions, live chat and text-based messaging to suit different needs. Video calls allow face-to-face conversation and visual cues, phone sessions need less bandwidth and can fit into a short break, while live chat or messaging can support regular check-ins or shorter reflections between sessions. These options aim to make therapy more flexible and easier to fit into everyday life.
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Questions people ask

What kinds of problems does Melanie help with?
She supports people dealing with stress, anxiety, trauma and abuse, grief and low self-esteem, along with family conflict and confidence issues.
What style of therapy does she use in sessions?
Sessions are conversational and client-centred, using practical techniques from cognitive behavioural approaches and Acceptance and Commitment Therapy to try new ways of coping.
How much experience does she have?
Melanie has around 10 years of experience working as a counsellor and psychotherapist with a variety of concerns.
What professional credentials does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.
Which languages are supported in sessions?
Sessions are offered in English only.
Can people who live outside the UK work with her?
She does not accept international clients at this time.
What session formats are available online?
Sessions can be conducted by video calls, phone sessions, live chat or text-based messaging depending on the client's preference.
How are costs and starting therapy arranged?
Costs vary with location and therapist availability and use a subscription that can be cancelled at any time; to begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to the therapist's availability.

What this therapist works with

Most often

Experience
10 years
Licensed
Languages
English

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