JO Portrait of Jennifer "Jeni" O’Donnell

Jennifer "Jeni" O’Donnell, NCPS

Compassionate counsellor for life transitions

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Jennifer

Jennifer "Jeni" O’Donnell is a psychotherapeutic counsellor and coach who offers a warm, supportive space to talk about what matters most. She presents as calm and approachable and aims to make conversations feel straightforward. Jeni works with people on everyday pressures as well as bigger life transitions.

She has three years' experience helping with stress and anxiety, relationship and family concerns, bereavement and loss, motivation and self-esteem. Her work also covers areas such as addiction, sleep problems, anger, depression and compassion fatigue.

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Background and approach

ADHD, parenting and intimacy-related worries are included in her scope too. Jeni uses a client-centred, pluralistic style that adapts to each person. That means she listens to your priorities first and then draws on suitable techniques to support progress.

Sessions focus on practical steps, safer ways to cope and clearer thinking about next moves. Her approach mixes elements from attachment-based work, cognitive behavioural ideas, mindfulness practice and psychodynamic thinking. This blend is used to help people understand patterns, manage symptoms and try different ways of responding to stress.

People who come to Jeni often want a manageable pace and a partner in planning change. She aims to help clients build confidence, improve communication and find steadier routines. The emphasis is on realistic goals and steady progress rather than quick fixes.

How therapeutic approaches translate to online work

Attachment-based work looks at how early patterns affect current relationships and sense of safety. Online sessions can use this approach to help people notice recurrent relationship habits and try new ways of connecting with others. Cognitive behavioural therapy, or CBT, focuses on identifying unhelpful thoughts and testing small behaviour changes. It is useful for anxiety, low mood and sleep problems and adapts well to exercises and worksheets shared during video or messaging sessions.

Finding the right approach is part of the therapy process. The counsellor will listen to your goals and preferences and suggest methods that fit. This is a collaborative process and adjustments can be made as you learn what helps most.

Online therapy offers practical flexibility through video calls, phone sessions, live chat and text-based messaging. Video lets you work face to face when you want to use visual cues and worksheets. Phone sessions are helpful when bandwidth is limited or a shorter check-in is needed. Messaging and live chat allow brief reflections between sessions and can suit busy days or times when a written approach feels easier. Together these options make it simpler to fit therapy around work, caring duties and travel.
Book with Jennifer Now Review online therapy options and next steps.

Questions people ask

What kinds of issues can be discussed with this counsellor?
Jeni supports people working through stress, anxiety, relationship and family concerns, grief and self-esteem difficulties. She also helps with addiction, sleeping problems, anger, depression and ADHD-related worries.
How would you describe her therapeutic style?
Her style is client-centred and pluralistic, which means she tailors methods to each person. Sessions tend to combine listening with practical steps and reflective work.
What is her professional background?
She has three years' experience working as a psychotherapeutic counsellor and coach. That time has involved supporting people through loss, life changes and ongoing stress.
Where is she based and what credential does she hold?
She practises in the United Kingdom and holds the NCPS credential as listed in her profile.
Can sessions be held in other languages or for international clients?
Sessions are offered in English. She does accept international clients as part of her practice.
What session formats are available?
Therapy is offered through video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How are sessions paid for and what does it cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
3 years
Licensed
Languages
English

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