HD Portrait of Helen Downs

Helen Downs, NCPS

Calm, practical support for life’s hard moments

7 years in practice · based in United Kingdom · sessions in English · online sessions

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About Helen

Helen Downs is a counsellor who helps people facing stress, anxiety, addictions and trauma. She also supports those dealing with relationship and family strains, grief, self-esteem and life changes. Helen uses straightforward, compassionate work to help people find direction again.

She trained as a hypnotherapist and has practised hypnotherapy for seven years, alongside broader counselling work. Her background includes work in the prison services, where she gained experience with people affected by addiction, neurodiversity and the criminal justice system.

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Background and approach

Helen draws on several approaches in sessions. She uses client-centred listening to follow what matters most to each person. She brings in practical tools from cognitive behavioural therapy to identify unhelpful thoughts and try different responses.

She also uses techniques from dialectical behaviour therapy to teach coping skills for strong emotions, and psychodynamic ideas to look at past patterns that keep repeating. Hypnotherapy is offered as an additional option when it fits a person's goals. Throughout her work Helen emphasises respect, sensitivity and clear collaboration.

She aims to create straightforward steps people can take between sessions. The focus is on helping clients build stability, cope better day to day, and make practical change when they’re ready.

Approaches that suit online therapy

Helen commonly uses client-centred work and cognitive behavioural therapy in online sessions. Client-centred therapy focuses on listening carefully and responding to what matters most to the person, helping people feel heard and understood. Cognitive behavioural therapy, or CBT, looks at thoughts and behaviours and uses practical exercises to test new ways of coping and reduce anxiety or low mood.

She also draws on dialectical behaviour therapy skills when strong emotions are a problem. DBT techniques teach breathing, grounding and emotion-regulation tools that can be practised between sessions to manage intense feelings more safely.

Choosing the right approach is a shared process. The therapist will talk with each person about goals, preferences and what has or hasn’t helped before. Together they decide which methods to try and adapt them as work progresses.

Online work uses several formats to fit different lives - video calls for face-to-face conversation, phone sessions for when bandwidth or visual focus matters less, live chat for quick check-ins, and text-based messaging for ongoing written support. These options make it easier to fit counselling around work, family and travel while keeping therapy consistent and practical.
Book with Helen Now Review online therapy options and next steps.

Questions people ask

What concerns does Helen work with?
Helen supports people with stress, anxiety, addictions, trauma and abuse, and a wide range of other issues such as depression, bipolar and ADHD.
What is her therapeutic style like?
Her style is warm and straightforward, focused on listening first and then introducing practical steps and skills tailored to each person.
How much experience does she have?
Helen has seven years of professional practice and seven years specifically practising hypnotherapy.
Where is she based and what credential does she hold?
She is based in the United Kingdom and holds the NCPS credential as listed.
Which languages are supported?
Sessions are offered in English and she accepts international clients.
What session formats are available?
Helen offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How much do sessions cost?
Cost varies with location and therapist availability; sessions are provided via a subscription that can be cancelled at any time.
How do I begin working with her?
Start by pressing the Start Therapy button, complete a short matching questionnaire, and then schedule sessions based on the therapist's availability.

What this therapist works with

Experience
7 years
Licensed
Languages
English

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