CB Portrait of Charndelle Basnett

Charndelle Basnett, BACP

Supportive counsellor helping with practical change

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Charndelle

Charndelle Basnett is a counsellor who uses evidence-informed talking therapies to help people find practical ways forward. She works online and by phone, and offers single-session, short-term and longer-term support to suit different needs. Charndelle holds a First Class Bachelor's degree in Counselling and is registered with the BACP, the British Association for Counselling and Psychotherapy.

She aims to build a calm space where people can be heard without judgement.

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Background and approach

Sessions focus on what matters now and on small, manageable steps. Charndelle draws on approaches such as Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to help with stress, anxiety and low mood. Her work also addresses trauma, grief, addiction and relationship concerns.

She can support people with intimacy worries, sleep problems, self-esteem difficulties and career stress. Phobias are listed among the areas she helps with when specific fears are affecting daily life. Charndelle uses attachment-informed thinking to look at connection patterns and how they show up in relationships.

Dialectical ideas are used where strong emotions and crisis responses make things feel unstable. Client-centred listening remains central - the client’s own goals shape the sessions. She offers support for a wide range of additional concerns including chronic illness, caregiving strain, body image, bereavement and separation.

Sessions are conducted in English and she accepts clients in the United Kingdom and internationally. The style is practical, warm and focused on small changes that add up over time.

How therapeutic approaches translate to online counselling

Acceptance and Commitment Therapy, or ACT, encourages people to notice unhelpful thoughts and commit to values-based actions. It suits worries about anxiety, avoidance and making life changes. Cognitive Behavioural Therapy, CBT, looks at patterns of thinking and behaviour and teaches practical strategies to reduce symptoms and build new habits.

Finding the right approach is part of the work. Charndelle will talk with the client about goals and preferences and decide together which methods to try. Sessions can mix approaches so the plan fits the person rather than the other way round.

Online therapy offers practical benefits for many people. Video calls let the therapist pick up facial cues and body language, phone sessions can be easier when bandwidth is limited, and live chat or text messaging suit shorter check-ins or people who prefer not to be on camera. These options make it simpler to fit therapy around work, caregiving or travel, and to keep continuity when circumstances change.
Book with Charndelle Now Review online therapy options and next steps.

Questions people ask

What kinds of problems can be brought to therapy?
Charndelle works with a broad range of concerns such as stress, anxiety, depression, trauma, grief and addictions. She also supports people with relationship issues, sleep problems, self-esteem and phobias.
How would you describe the therapy style?
Sessions are practical and person-focused. She blends Acceptance and Commitment Therapy, CBT and client-centred listening to set clear steps that match each person’s goals.
What is her professional background?
She has three years of clinical experience and a First Class Bachelor's degree in Counselling. That experience shapes a straightforward, empathetic way of working.
Where is the therapist based and what are the credentials?
Charndelle is based in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy.
Which languages are sessions offered in?
Sessions are offered in English and she is available to work with clients in the United Kingdom and internationally.
What session formats are available?
Therapy can take place via video calls, phone sessions, live chat or text-based messaging so people can choose what fits their routine and needs.
How does payment and cost work?
Costs vary with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How do I begin a series of sessions?
Start by pressing the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

What this therapist works with

Most often

Experience
3 years
Licensed
Languages
English

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