CY Portrait of Charlotte Yau

Charlotte Yau, BACP

Compassionate counsellor for anxiety and life changes

5 years in practice · based in United Kingdom · sessions in English · online sessions

Book with Charlotte

We will earn a commission if you sign up through our link, at no cost to you.

About Charlotte

Charlotte Yau is a counsellor who helps people facing anxiety, stress, grief and life changes. She works with clients dealing with bereavement, trauma, low mood and issues related to identity and belonging. People also seek her support for relationship concerns, parenting stresses, anger and self-esteem.

She lists phobias among her areas of focus and supports those struggling with ADHD and compassion fatigue. Her approach is straightforward and humane. Sessions are conversational and client-led, with practical tools offered when helpful.

Book with Charlotte Now Review online therapy options and next steps.

Background and approach

Charlotte uses techniques from cognitive behavioural therapy and mindfulness to address unhelpful thinking and to build coping skills. She also draws on acceptance and commitment therapy to help people clarify values and take meaningful steps. Charlotte trained to the level recognised by the British Association for Counselling and Psychotherapy, listed as BACP.

She has five years of experience working with people navigating complex emotional challenges. She practices in the United Kingdom and conducts sessions in English. In sessions she aims to create a calm, non-judgemental space where people can talk about difficult memories and current problems.

She encourages small, practical steps between meetings and uses simple exercises to reduce overwhelm. The emphasis is on workable strategies that fit into daily life. People often begin by reflecting on what matters to them and setting short-term goals.

Over time the work can include managing panic responses, reducing avoidance, improving communication and rebuilding routines. Charlotte invites clients to explore their story at a pace that feels manageable.

Therapeutic approaches you can use online

Charlotte uses cognitive behavioural therapy to help people spot and change unhelpful thinking patterns and behaviours. CBT often involves short exercises and practical tasks to try between sessions, which can reduce worry and avoidance over time.

She also uses mindfulness-based techniques to build attention and calm. Mindfulness practice helps with anxiety, stress and low mood by teaching simple ways to notice thoughts and bodily sensations without getting swept away by them.

Finding the right approach is a shared process. The therapist will talk with each person about their goals and preferences and then suggest ways of working that fit. This might involve trying an exercise in session and adjusting it over a few meetings so the approach feels useful and manageable.

Online therapy offers practical flexibility. Video calls let people use face-to-face interaction without travel, phone sessions work well when bandwidth is limited, and live chat or text-based messaging can suit brief check-ins or those who prefer written conversation. These formats make it easier to fit therapy around work, caring duties or other commitments and allow different ways to practise techniques between sessions.
Book with Charlotte Now Review online therapy options and next steps.

Questions people ask

What concerns does Charlotte support?
She supports stress, anxiety, depression, grief and trauma, plus relationship and parenting strain. Phobias and ADHD-related difficulties are also listed among her focus areas.
What is her therapeutic style like?
Sessions are conversational and client-led, with a warm, non-judgemental tone. Practical strategies and short exercises are used alongside reflective work.
How much experience does she have?
She has five years of experience working with people facing emotional and life changes. That background includes supporting those coping with grief, identity concerns and chronic stress.
What credentials and location are shown?
Charlotte is listed with the British Association for Counselling and Psychotherapy, shown as BACP, and she practises in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English. International clients are not currently accepted.
Which session formats does she offer?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are sessions priced?
Costs vary with location and therapist availability and are delivered through a subscription model that can be cancelled at any time.
What is the first step to begin?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Experience
5 years
Licensed
Languages
English

We will earn a commission if you sign up through our link, at no cost to you.