About Charlotte
Charlotte Yau is a counsellor who helps people facing anxiety, stress, grief and life changes. She works with clients dealing with bereavement, trauma, low mood and issues related to identity and belonging. People also seek her support for relationship concerns, parenting stresses, anger and self-esteem.
She lists phobias among her areas of focus and supports those struggling with ADHD and compassion fatigue. Her approach is straightforward and humane. Sessions are conversational and client-led, with practical tools offered when helpful.
Background and approach
Charlotte uses techniques from cognitive behavioural therapy and mindfulness to address unhelpful thinking and to build coping skills. She also draws on acceptance and commitment therapy to help people clarify values and take meaningful steps. Charlotte trained to the level recognised by the British Association for Counselling and Psychotherapy, listed as BACP.
She has five years of experience working with people navigating complex emotional challenges. She practices in the United Kingdom and conducts sessions in English. In sessions she aims to create a calm, non-judgemental space where people can talk about difficult memories and current problems.
She encourages small, practical steps between meetings and uses simple exercises to reduce overwhelm. The emphasis is on workable strategies that fit into daily life. People often begin by reflecting on what matters to them and setting short-term goals.
Over time the work can include managing panic responses, reducing avoidance, improving communication and rebuilding routines. Charlotte invites clients to explore their story at a pace that feels manageable.
Therapeutic approaches you can use online
Charlotte uses cognitive behavioural therapy to help people spot and change unhelpful thinking patterns and behaviours. CBT often involves short exercises and practical tasks to try between sessions, which can reduce worry and avoidance over time.She also uses mindfulness-based techniques to build attention and calm. Mindfulness practice helps with anxiety, stress and low mood by teaching simple ways to notice thoughts and bodily sensations without getting swept away by them.
Finding the right approach is a shared process. The therapist will talk with each person about their goals and preferences and then suggest ways of working that fit. This might involve trying an exercise in session and adjusting it over a few meetings so the approach feels useful and manageable.
Online therapy offers practical flexibility. Video calls let people use face-to-face interaction without travel, phone sessions work well when bandwidth is limited, and live chat or text-based messaging can suit brief check-ins or those who prefer written conversation. These formats make it easier to fit therapy around work, caring duties or other commitments and allow different ways to practise techniques between sessions.
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What this therapist works with
Most often
Also listed
- Abandonment
- ADHD
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- Fertility issues
- First responder issues
- Forgiveness
- Guilt and shame
- Immigration issues
- Impulsivity
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Parenting issues
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Somatization
- Traumatic brain injury
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 5 years
- Licensed
- Languages
- English
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