About Mercedes
Mercedes Alia is an AASW social worker with six years' experience helping people facing stress, anxiety, relationship strain, parenting challenges and low self-esteem. She focuses on practical steps that make day-to-day life feel easier. Her manner is calm and direct, aiming to make hard conversations feel manageable for people at any stage.
She works one-on-one to untangle relationship and family issues, and to address patterns like abandonment fears, codependency and commitment avoidance.
Background and approach
Mercedes helps people explore how past attachment experiences affect current relationships and self-worth. She also supports those dealing with body image concerns, dissociation, domestic violence fallout, and caregiver stress. Sessions blend client-centred listening with structured tools from cognitive behavioural approaches and motivational interviewing.
Narrative techniques are used to help people reframe unhelpful stories they tell themselves. The focus is on clear goals and small, achievable steps rather than lengthy theory discussions. People can expect a straightforward plan each week.
Mercedes offers practical communication skills, problem-solving strategies and manageable behavioural experiments to test new ways of coping. Progress is reviewed together so the plan evolves as needs change. She offers sessions in English, Albanian and Italian and works with adults in Australia.
Getting started involves a short questionnaire and a scheduling step to match timing and format to the person’s needs. Mercedes aims to make therapy fit into busy lives while keeping the work focused and useful.
How chosen approaches work online
Attachment-Based Therapy focuses on patterns formed in close relationships. Online sessions help people notice how past bonds shape current reactions and develop gentler ways of relating to others and themselves. Cognitive Behavioural Therapy (CBT) breaks problems into thoughts, feelings and actions. In remote sessions this translates into simple experiments and homework to try between meetings and then review what changed.Choosing the right approach is part of the work together. The therapist will ask about goals, preferences and what has or hasn't helped before. Then she will suggest a starting plan and adjust it as progress is made, keeping the process collaborative and responsive.
Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for full conversations and practicing communication skills. Phone sessions are helpful when bandwidth is limited or a quicker check-in is needed. Live chat and messaging suit shorter check-ins, notes between sessions or people who prefer typing over speaking. These options make it easier to fit therapy into busy schedules and to keep continuity between appointments.
Questions people ask
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What this therapist works with
Most often
- Addictions
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Antisocial personality
- Attachment issues
- Avoidant personality
- Body image
- Caregiver issues and stress
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dependent personality
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Family of origin issues
- Family problems
- Forgiveness
- Guilt and shame
- Immigration issues
- Impulsivity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Parenting issues
- Personality disorders
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Self esteem
- Self-harm
- Self-love
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 6 years
- Licensed
- Languages
- English, Albanian, Italian
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