LP Portrait of Lucy Palmer

Lucy Palmer, BACP

Warm person-centred counsellor

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Lucy

Lucy Palmer is a counsellor based in Scotland with three years of experience and a BACP accreditation. She offers a welcoming, person-centred approach and aims to help people feel heard and understood. Lucy works inclusively with LGBT clients and focuses on building a trusting relationship first.

Sessions are available by video call, telephone, live chat, or text-based messaging. Lucy helps people facing stress, anxiety, depression and changes in life such as grief or separation.

Book with Lucy Now Review online therapy options and next steps.

Background and approach

She also supports those dealing with addictions, sleep or eating concerns, low self-esteem and career pressures. Phobias are listed among the areas she works with, and she will talk through fears at a pace that suits each person. Her background includes a Higher National Diploma in Counselling and roles as a listening service volunteer and online peer supporter.

Lucy is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and draws on different ways of working to match each person’s needs. Lucy uses a person-centred style which places the relationship at the heart of sessions. She integrates ideas from Humanistic, cognitive behavioural and psychodynamic thinking when helpful.

The practical aim is to help people reconnect with their own strengths and make changes outside sessions. New conversations start with a short matching process and then scheduling a session. Lucy keeps sessions straightforward and judgment-free, focusing on what matters most to the person who comes for support.

How Lucy's approaches translate to online therapy

Client-Centred Therapy focuses on listening, empathy and understanding. The counsellor offers a non-judgemental space and follows the person's lead to help them make sense of feelings and choose next steps. This approach suits issues such as anxiety, low self-esteem, identity questions and coping with loss.

Lucy also blends ideas from cognitive behavioural and psychodynamic thinking when they seem helpful. Cognitive behavioural ideas can support people who want practical tools for anxiety or sleep problems, while psychodynamic thinking can help if someone wants to look at patterns that repeat in relationships. Deciding which ideas to use is a collaborative process between counsellor and client.

Online sessions are offered by video call, telephone, live chat or text-based messaging to make therapy more flexible. Video calls allow face-to-face conversation when bandwidth allows, phone sessions can fit into a short break, and messaging or live chat suit shorter check-ins or people who prefer not to use video. These options let people access therapy around work, family and daily life without travel.
Book with Lucy Now Review online therapy options and next steps.

Questions people ask

What concerns does Lucy work with?
She supports people with stress, anxiety, depression, addictions, relationship and family issues, grief, eating and sleeping concerns, ADHD and related problems such as abandonment and attachment issues.
How would she describe her therapeutic style?
Lucy practises a person-centred approach that places the relationship first and adapts methods to each person. She draws on Humanistic, cognitive behavioural and psychodynamic ideas when useful.
What relevant experience does she have?
She has three years of counselling experience and has worked as a listening service volunteer and online peer supporter, alongside her practice work.
What credentials and location are on record?
She holds a Higher National Diploma in Counselling and is listed with BACP. She is based in the United Kingdom.
Which languages and international arrangements are offered?
Sessions are offered in English. She does not take international clients at this time.
What session formats are available?
Sessions can be carried out by video call, telephone, live chat or text-based messaging, allowing different ways to connect depending on preference.
How are costs and billing handled?
Costs vary with location and therapist availability and use a subscription model that can be cancelled at any time.
What do I need to do to begin?
Select the Start Therapy button, complete a short matching questionnaire and then schedule according to therapist availability.

What this therapist works with

Therapeutic approaches

Experience
3 years
Licensed
Languages
English

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