HY Portrait of Hoi Ting (Heidi) Yeung

Hoi Ting (Heidi) Yeung, BACP

Compassionate counsellor for anxiety and life changes

6 years in practice · based in United Kingdom · sessions in English, Mandarin, Cantonese · online sessions

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About Hoi

Hoi Ting (Heidi) Yeung is a counsellor who uses practical, people-focused approaches to help clients cope with life stressors. She works in the United Kingdom and speaks English, Mandarin and Cantonese. Heidi is registered with the British Association for Counselling and Psychotherapy, listed as BACP.

Heidi draws on a mix of talking therapies to support people facing anxiety, low self-esteem, grief and major life changes. Sessions are shaped around each person’s needs and pace.

Book with Hoi Now Review online therapy options and next steps.

Background and approach

She aims to make conversations straightforward and respectful. Her practice includes help for stress, relationship strain, trauma and abuse, worry about eating or sleeping, parenting pressures and career concerns. Additional focus areas include attachment and abandonment worries, body image, caregiver stress and chronic illness.

People also consult her about anger, forgiveness and feeling empty. Heidi combines methods that look at thoughts, emotions and life values to find practical steps forward. She offers ways to notice unhelpful patterns, practise new coping strategies and clarify what matters most to the client.

With six years of professional experience, she frames therapy as a collaborative process. Heidi encourages small, achievable changes and supports clients as they try new ways of coping. Her style is calm, empathetic and goal-oriented.

Therapeutic approaches you can use online

Acceptance and Commitment Therapy, or ACT, helps people clarify what they value and then take small steps that align with those values. It is useful for anxiety, low mood and coping with life transitions by focusing on action rather than getting stuck in unhelpful thoughts.

Client-Centered Therapy focuses on listening without judgement and following the client’s lead. This approach helps people feel heard and build confidence to explore difficult emotions and relationship concerns.

Cognitive Behavioral Therapy, or CBT, looks at how thoughts, feelings and behaviours interact and teaches practical strategies to change unhelpful patterns. It is often used for anxiety, low mood and problems with sleep or unwanted habits.

Finding the right approach is part of the work together. Heidi will discuss options and help decide what fits best based on goals, preferences and how someone responds. Choices can change over time as needs evolve, and she will adapt the plan collaboratively.

Online therapy offers flexibility in how sessions happen. Video calls allow face-to-face conversation and non-verbal cues, phone sessions can be simpler when bandwidth is limited, live chat suits shorter check-ins and text-based messaging supports ongoing reflections between sessions. These formats make it easier to fit therapy around work, caregiving or travel while keeping continuity of care with registered or accredited professionals.
Book with Hoi Now Review online therapy options and next steps.

Questions people ask

What concerns does Heidi help with?
She helps people with stress, anxiety, depression and grief. Other areas include self-esteem, relationship and family problems, trauma and issues around eating and sleeping.
What is her therapeutic style like?
Her approach is practical and person-focused, blending talking therapies to suit each client. Sessions are collaborative and paced to the individual.
What background and experience does she have?
Heidi has six years of professional experience working with a range of concerns such as coping with life changes and compassion fatigue. She aims to tailor conversation and planning to each person.
What professional registration does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and practices in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English, Mandarin and Cantonese to support clients who prefer those languages.
How are sessions delivered online?
Heidi provides video calls, phone sessions, live chat and text-based messaging. These options allow different ways to connect depending on what feels most practical.
How does the cost and payment work?
Cost varies with location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then schedule sessions according to therapist availability.

What this therapist works with

Most often

Experience
6 years
Licensed
Languages
English, Mandarin, Cantonese

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