FA Portrait of Fiona Austin

Fiona Austin, BACP

Calm, practical support for stress and anxiety

20 years in practice · based in United Kingdom · sessions in English · online sessions

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About Fiona

Fiona Austin is a counsellor who focuses on helping people who struggle with stress, anxiety and overwhelm. She explains things simply and guides people toward practical change. Her aim is to clear away what gets in the way so daily life feels easier and more manageable.

Fiona often links sleep problems, low motivation and relationship strain to underlying stress. In sessions she helps clients find the roots of these issues and then work on steps to move forward.

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Background and approach

She pays attention to strengths and to positive memories as tools for change, not just the problems themselves. Her work draws on approaches that encourage self-awareness, new thinking patterns and calmer states of mind. Sessions can include talking, reflective exercises and techniques to shift unhelpful habits.

The focus is on small, usable changes that make a real difference in day-to-day life. Fiona also supports people who are dealing with career shifts, parenting pressures, fertility and fatherhood worries, midlife questions and money concerns. She addresses attachment and communication problems, control issues, separation and the feelings of emptiness or isolation that sometimes follow life changes.

With 20 years of experience and membership of the British Association for Counselling and Psychotherapy - BACP - she works with adults across the United Kingdom. Fiona offers both online and in-person meetings so people can choose what fits their routine and needs.

How her approaches translate to online therapy

Fiona uses client-centred work to create a supportive space where the client's own goals guide each session. This approach focuses on listening, empathy and helping people find their own solutions, which can be done well in video or phone sessions.

She also uses Cognitive Behavioral Therapy or CBT to help people spot and change unhelpful thoughts and behaviours. CBT offers clear steps and exercises that adapt well to online formats, helping with anxiety, sleep problems and motivation challenges.

Finding the right mix of approaches is part of the process. Fiona discusses aims and preferences with each person and jointly decides which methods to try. That way the plan fits the client's needs and can be adjusted as progress is made.

Online work is offered via video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is low, live chat suits brief check-ins and text messaging works for ongoing support between meetings. These options give flexibility to fit therapy around work, family and travel commitments.
Book with Fiona Now Review online therapy options and next steps.

Questions people ask

What issues does she help with?
She works with stress, anxiety and overwhelm and related problems such as sleep difficulties, low motivation and relationship strain. Other areas include depression, career and parenting concerns and intimacy-related issues.
What is her therapeutic style like?
Her style is practical and collaborative, blending client-centred listening with tools to change thinking and behaviour. Sessions often mix reflection, skill practice and techniques to calm the body and mind.
How long has she been practising?
She has 20 years of experience working with adults on a wide range of life and emotional issues.
What professional registration does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy - BACP - and practices in the United Kingdom.
Can I work with her if I live outside the UK?
Sessions are offered in English and she accepts international clients, so people outside the United Kingdom can connect for online work.
Which session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different schedules and preferences.
How does billing work and what does it cost?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling a session according to the therapist's availability.

What this therapist works with

Most often

Experience
20 years
Licensed
Languages
English

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