Donna Hendricks, BACP, NCPS - Therapist in United Kingdom

About Donna

Donna Hendricks is a counsellor with 12 years' experience supporting adults through stress, anxiety, trauma and loss. She holds a degree in Counselling and a Masters in Cognitive Behavioural Psychotherapy, and she is registered with the British Association for Counselling and Psychotherapy (BACP) and the National Counselling and Psychotherapy Society (NCPS).

Donna writes plainly and listens carefully to what matters most to each person. Donna uses a person-centred stance as a starting point.

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Background and approach

She believes people know their own lives best, and that therapy should begin from their experience. From there she combines different ways of working to suit each issue, including cognitive behavioural ideas and practical skills for managing difficult thoughts and feelings. Sessions tend to focus on clear, achievable steps.

That might be learning new coping strategies, noticing unhelpful thinking patterns, or practising ways to manage intense emotions. She also pays attention to how past events shape current responses and helps people make sense of that history. Donna has supported people with grief, relationship and family concerns, eating difficulties, anger and career stress.

She also works with mood disorders such as depression and bipolar, and supports those facing trauma, abandonment and attachment issues. Phobias are included among her focus areas. Her style is warm and respectful, with straightforward language and practical tasks between sessions when helpful.

People can expect a collaborative relationship aimed at clearer thinking, increased coping and a steadier sense of hope.

How Donna’s approaches translate to online therapy

Donna blends Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to help people manage difficult thoughts and feelings. ACT focuses on helping people live by their values even when feelings are hard, and it teaches simple acceptance and commitment exercises to reduce avoidance. CBT looks at the link between thoughts, feelings and actions and offers practical exercises to change unhelpful patterns and reduce anxiety or low mood.

Finding the right approach is part of the work. Donna will talk with the client about their goals and preferences and together decide which methods to try. That collaborative process means the plan can change as needs become clearer over time.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more flexible. Video calls are useful for face-to-face conversation and exercises, phone sessions can fit a short break or quieter moments, live chat gives a written back-and-forth for reflection, and messaging can be used for brief check-ins or ongoing support between sessions. These options help people fit therapy around work, caring responsibilities and daily life.

Book with Donna Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does Donna help with?

She supports adults with stress, anxiety, trauma and abuse, grief, low self-esteem and coping with life changes. Her work also covers relationship and family concerns, eating issues, anger, career stress and mood conditions such as depression and bipolar.

How would you describe her therapeutic style?

Donna starts from a person-centred viewpoint and combines practical methods from cognitive behavioural and other therapies. Sessions aim to be collaborative, down-to-earth and focused on skills and understanding.

What is her background and experience?

She has 12 years' experience working in voluntary, personal and NHS settings. Her training includes a degree in Counselling and a Masters in Cognitive Behavioural Psychotherapy.

Where is she based and what credentials does she hold?

Donna practices in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy (BACP) and the National Counselling and Psychotherapy Society (NCPS).

Which languages are available for sessions?

Sessions are offered in English.

Can people outside the UK work with her?

International clients are not currently accepted; she works with people located in the United Kingdom.

What session formats does she use?

Therapy is offered through video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are fees and starting therapy handled?

Cost varies by location and therapist availability and is paid through a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete the short matching questionnaire and schedule according to availability.

What this therapist works with

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Therapeutic approaches

Experience: 12 years
Licensed
Languages: English

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