DI Portrait of Diana Ingram

Diana Ingram, PACFA

Supportive PACFA counsellor for anxiety and relationships

22 years in practice · based in Australia · sessions in English · online sessions

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About Diana

Diana Ingram is a PACFA counsellor with 22 years of practice in Australia. She draws on long experience helping people cope with anxiety, stress, trauma, parenting pressures and depression. Diana meets clients with practical steps and steady support rather than jargon.

She talks in plain terms and focuses on small, doable changes. Her work often involves helping people rebuild day-to-day routines after hard events. She listens for what matters most to each person and helps them find ways to manage overwhelming feelings.

Book with Diana Now Review online therapy options and next steps.

Background and approach

Diana uses approaches that suit the person rather than applying one method to everyone. Diana has worked with people affected by domestic and family violence and supports those dealing with relationship breakdown, conflict and family of origin issues. She also has experience with first responder issues, disability and chronic illness, and people who are neurodiverse or gender diverse.

Her practice attends to how life events and practical needs interact with mental health. In sessions she encourages clients to use their own strengths and values as a guide. Conversations focus on what someone can try between sessions and how to notice small improvements.

She aims to make therapy straightforward and relevant to daily life. Starting therapy with Diana is framed as a collaborative process. She helps clients set clear goals and revisits them as progress is made.

People looking for steady, experienced support for anxiety, phobias and related concerns often find this approach useful.

How therapeutic approaches translate to online sessions

Diana draws on Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to guide online work. Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings, clarify personal values and take small steps toward a life they value. It is useful for anxiety, stress and life direction questions. Cognitive Behavioural Therapy (CBT) focuses on how thoughts, feelings and actions link together and teaches practical skills to change unhelpful patterns; it is often used for anxiety, depression and phobias.

Finding the right approach is part of the process. Diana works collaboratively to choose or combine methods that fit a person's goals and preferences. She checks in regularly and adapts techniques as progress or obstacles emerge, so the work stays relevant to everyday life.

Online sessions include video calls, phone sessions, live chat and text-based messaging which offer real flexibility. Video calls are helpful for face-to-face conversation, phone sessions suit lower bandwidth or when being on camera is difficult, and short live chat or messaging can be used for brief check-ins or focused exercises. These options make it easier to fit therapy around work, family or mobility needs while keeping the focus on what helps change daily routines and manage symptoms.
Book with Diana Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does Diana help with?
Diana works with stress, anxiety, trauma and abuse, parenting concerns, depression, relationship and family problems, and related issues such as chronic pain, control issues and isolation.
How would you describe her therapy style?
Her style is warm and practical. She listens closely, helps set small goals and suggests exercises to try between sessions.
How much experience does she have?
She has 22 years of professional work experience in Australia supporting a wide range of concerns.
What are her credentials and location?
Diana holds PACFA and practices in Australia.
Which languages are supported and can international clients join?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are sessions priced?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Diana?
Start by selecting the Start Therapy button, complete the short matching questionnaire and then schedule according to therapist availability.

What this therapist works with

Most often

Experience
22 years
Licensed
Languages
English

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