SM Portrait of Susan Mahachi

Susan Mahachi, ACA

Practical, person-focused counselling for anxiety and relationships

16 years in practice · based in Australia · sessions in English, Shona · online sessions

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About Susan

Susan Mahachi is an ACA counsellor with 16 years of experience who uses a practical, person-focused style. She supports people dealing with stress, anxiety, relationship tension, parenting strain, low self-esteem and depression. Her manner is calm and straightforward, and she aims to make the first steps easier for someone worried or unsure.

Susan works in a way that values the person's own goals and pace. She listens first, then helps people try tools that suit their life.

Book with Susan Now Review online therapy options and next steps.

Background and approach

Sessions often involve noticeable, small changes people can try between meetings. Her work draws on approaches such as Acceptance and Commitment Therapy and Cognitive Behavioural Therapy, along with attachment-focused ideas and client-centred ways of relating. She uses these to help people manage thoughts, increase connection and build practical routines that reduce overwhelm.

Susan has also supported people with parenting concerns, blended family issues, separation, body image and eating-related worries. She works with those experiencing caregiver stress, communication problems and unresolved family-of-origin questions. She can talk about forgiveness and rebuilding trust after relationship ruptures.

People can expect clear conversation, gentle challenge and a focus on next steps. Susan offers sessions in English and Shona and practices from Australia. She aims to make therapy understandable and useful from the first meeting.

Therapeutic approaches that work online

Acceptance and Commitment Therapy, or ACT, helps people notice difficult thoughts and choose actions that fit their values. It focuses on small, practical steps to reduce avoidance and build a more meaningful daily routine. Cognitive Behavioural Therapy, or CBT, teaches skills to notice and change unhelpful thinking and behaviour patterns, which can reduce anxiety and lift mood. Attachment-Based Therapy looks at how past relationships shape current connection and trust, and helps people strengthen healthier ways of relating.

Choosing the right approach is a collaborative process. The therapist will listen to your goals, try different techniques and adapt what works best. You will decide together which methods feel most helpful and relevant to your situation.

Online sessions are offered by video call, phone, live chat or text-based messaging to suit different needs. Video calls allow face-to-face discussion and visual cues, while phone sessions use less bandwidth and are easier on the go. Live chat or messaging can suit short check-ins, quick coping strategies or people who prefer typing. These options make scheduling simpler and help therapy fit around work, school and family commitments.
Book with Susan Now Review online therapy options and next steps.

Questions people ask

What concerns does she help with?
Susan works with stress, anxiety, relationship and parenting concerns, low self-esteem and depression. She also supports people with attachment issues, body image, eating-related worries and family-of-origin problems.
How would you describe her therapeutic style?
Her style is practical and client-centred. She listens first, then introduces ACT, CBT and attachment-based ideas that match the person's goals.
What experience does she bring?
She has 16 years of counselling experience working with a wide range of issues including relationship strain, parenting challenges and emotional regulation.
What credentials and location are listed?
Susan is an ACA counsellor based in Australia.
Which languages are supported?
Sessions are offered in English and Shona.
What session formats are available?
She provides video calls, phone sessions, live chat and text-based messaging.
How does cost work?
Cost varies with location and therapist availability and is charged through a subscription model that can be cancelled at any time.
How do I get started with therapy?
Select the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
16 years
Licensed
Languages
English, Shona

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