PB Portrait of Paula Bantick-Ward

Paula Bantick-Ward, BACP

Compassionate, practical online counselling

8 years in practice · based in United Kingdom · sessions in English · online sessions

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About Paula

Paula Bantick-Ward is a BACP counsellor with eight years' experience offering practical, down-to-earth support. She aims to make counselling accessible and convenient for people facing hard periods in life. Paula listens, asks gentle questions, and helps clients find their own voice so they can make changes that matter.

She uses a person-centred approach, which means she stays genuine and non-judgemental in sessions. That helps people feel heard and begin to understand their feelings.

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Background and approach

Paula also draws on techniques from cognitive behavioural therapy and solution-focused work when these are helpful. Sessions are offered online and by phone, with options for different formats to suit busy lives. Paula may invite creative tools such as metaphor, journaling or structured exercises to help people reflect and try new ways of coping.

Her work is supported by clinical supervision and professional insurance. Paula helps with many concerns including stress, anxiety, depression, grief and relationship issues. She also supports people facing addiction, eating issues, low self-esteem and intimacy-related problems.

Additional areas she focuses on include attachment issues, abandonment, blended family challenges and caregiver stress. People can expect calm, straightforward conversation aimed at making sense of difficult feelings. The emphasis is on practical steps and increased self-awareness so clients can move toward a healthier, more manageable life.

Approaches that translate well to online therapy

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without fighting them. It focuses on values and small actions that move someone toward a life they care about, which can help with anxiety, stress and low mood. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and actions affect each other and uses structured exercises to change unhelpful patterns; it often helps with anxiety, depression and coping skills. Emotionally-Focused Therapy (EFT) focuses on identifying and reshaping emotional responses in relationships and can help with intimacy and attachment concerns.

Finding the right approach is part of the work. Paula will talk with each person about their goals and preferences, and together they will decide which methods to try. This collaborative process means techniques can be adapted as progress is made or new needs emerge.

Online therapy offers practical flexibility. Video calls allow conversational depth and visual connection, while phone sessions need less bandwidth and can be easier to fit into a busy day. Live chat and text messaging suit shorter check-ins, notes between sessions or for people who prefer writing. These options make it easier to maintain continuity of care and to fit therapy around work, family and daily life.
Book with Paula Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does Paula help with?
She supports people facing stress, anxiety, depression, grief and relationship difficulties. Paula also works with concerns such as addictions, eating issues, low self-esteem and intimacy-related problems.
How would you describe her style in sessions?
Her style is person-centred, genuine and non-judgemental. She listens closely and may use practical exercises, journaling or metaphor to help clients reflect and change.
What is Paula's professional background?
She has eight years' experience as a counsellor and combines person-centred work with techniques from cognitive behavioural therapy and solution-focused approaches.
What credentials and region are listed?
Paula is a member of the BACP and works in the United Kingdom. Her practice is supported by clinical supervision and professional insurance.
Can sessions be held in languages other than English?
Sessions are offered in English.
Which session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin if I want to work with Paula?
Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
8 years
Licensed
Languages
English

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