LH Portrait of Liisa Hiltunen

Liisa Hiltunen, PACFA

Experienced counsellor for anxiety and life change

20 years in practice · based in Australia · sessions in English · online sessions

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About Liisa

Liisa Hiltunen is a PACFA counsellor with 20 years' experience who blends practical tools with compassionate listening. She uses straightforward strategies to help people manage anxiety, stress, relationships and major life changes. Liisa keeps sessions focused and outcome-oriented, while staying flexible to each person's needs.

Liisa combines counselling and business coaching training with a background in design. This mix helps her approach problems from different angles - practical planning, values work and creative problem-solving.

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Background and approach

She often uses goal-setting methods like SMART goals alongside reflective conversations. Her work attends to relationship patterns, self-esteem and life transitions. She also supports people dealing with abandonment, attachment issues, blended family concerns, body image, caregiver stress, codependency and separation.

Liisa pays attention to how past experiences shape current behaviour and decision-making. Mindfulness, Acceptance and Commitment Therapy and Cognitive Behavioral Therapy are regular parts of her practice. She encourages clients to try small, manageable steps between sessions and to notice what helps them feel steadier.

Sessions aim to build skills people can use day to day. Liisa has worked across several countries and brings that wider perspective to conversations about identity and relocation. Her approach is collaborative and trauma-informed.

She invites people to clarify what matters to them and to move toward those things with practical support.

How therapeutic approaches translate to online counselling

Acceptance and Commitment Therapy (ACT) focuses on helping people notice what matters to them and take small actions in that direction, even when difficult thoughts or feelings appear. It suits people struggling with anxiety, avoidance or life transitions. Cognitive Behavioral Therapy (CBT) looks at the link between thoughts, feelings and actions and uses practical exercises to reduce distress and change unhelpful patterns. It is often useful for anxiety, stress and behaviour change. Mindfulness therapy teaches simple awareness practices to reduce reactivity and improve emotional regulation, which can help with stress, mood swings and focus.

Finding the right approach is part of the work together. The counsellor will discuss options, try methods in session and adjust based on each person’s goals and preferences. This collaborative process means techniques are personalised rather than applied rigidly.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling more flexible. Video calls are good for deeper conversations, phone sessions fit when bandwidth is limited, live chat suits short check-ins, and messaging works for ongoing support between sessions. These options help people fit counselling around work, family and other commitments while keeping a steady rhythm of support.
Book with Liisa Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does this counsellor help with?
Liisa helps people manage stress, anxiety, relationship problems, low self-esteem and coping with life changes. She also addresses issues such as abandonment, attachment concerns, body image, caregiver stress and separation.
How would you describe the therapeutic style?
Her style is collaborative and trauma-informed. She mixes practical tools like SMART goal-setting with reflective approaches such as mindfulness and narrative work.
What experience does the counsellor have?
She has 20 years of professional experience working with a wide range of personal and workplace challenges, including coaching for leaders and support through major life transitions.
What are the counsellor's credentials and where are they based?
Liisa holds the PACFA credential and practises in Australia.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available?
Liisa offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How does pricing work for sessions?
Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with this counsellor?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
20 years
Licensed
Languages
English

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