About Amy
Amy Austin is a Licensed Mental Health Counselor (LMHC) in Massachusetts with 15 years of clinical experience. She works with people who feel overwhelmed by anxiety, stress, depression, grief, or low self-esteem and helps them take practical steps toward feeling better. Amy listens first and helps people name what matters most to them.
She treats each person as the expert on their own life and builds on their strengths. Sessions focus on clear goals, whether that means reducing panic, managing phobias, improving relationships, or finding a renewed sense of purpose.
Background and approach
Her work often covers common life pressures - caregiving strain, adoption and foster care challenges, divorce and separation, and problems tied to substance use. She also supports clients facing obsessive thoughts, social anxiety, and isolation with straightforward strategies and steady encouragement. Amy uses a client-centered approach that keeps the person’s priorities at the center of each session.
She balances listening with practical suggestions and tailors her pacing to what the client needs in the moment. People who choose her describe therapy as collaborative and focused on usable change. Her style is respectful and goal-oriented, aimed at improving daily functioning and emotional resilience over time.
How client-centered care works online
Amy uses client-centered therapy, which means she focuses on listening, reflecting, and following the client's priorities. This approach helps people who want to be heard first and then build practical steps toward change, whether they are coping with anxiety, grief, or relationship strain.In practice that looks like open conversation about what is most troubling, identifying small goals, and checking in on what helps between sessions. The therapist and client decide together which methods feel useful and adjust the plan over time to fit the client's needs and preferences.
Online formats include video calls, phone sessions, live chat, and text-based messaging to offer flexibility. Video sessions are useful for deeper conversations and nonverbal cues, phone sessions can work when bandwidth is limited or a quieter check-in is needed, and messaging allows brief updates or ongoing support between appointments. These options make it easier to fit therapy into busy lives and to keep continuity when schedules change.
Amy will collaborate with each person to choose the best combination of formats and approaches for their goals, adjusting as progress is made and circumstances shift.
Questions people ask
What concerns does Amy commonly address?
How would you describe her therapeutic style?
What is her professional background?
Where is she based and what credential does she hold?
Are sessions available in other languages?
What formats are offered for sessions?
How is cost handled for sessions?
How do I begin working with her?
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Grief
Also listed
- Adoption and foster care
- Caregiver issues and stress
- Codependency
- Communication problems
- Depression
- Divorce and separation
- Drug and alcohol addiction
- Family problems
- Isolation / loneliness
- Life purpose
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Phobias
- Post-traumatic stress
- Self esteem
- Self-love
- Social anxiety and phobia
- Workplace issues
Therapeutic approaches
- Experience
- 15 years
- Licensed
- Massachusetts
- Languages
- English
We will earn a commission if you sign up through our link, at no cost to you.